Service

The all-inclusive service for your company

✔️ Set-Up

✔️ Training

✔️ Personal contact person

Free consulting
The all-inclusive service for your company
Training

Training

We train your employees and colleagues on how to use SAM and our IoT devices. In a workshop, all relevant functions and steps are shown and clearly explained.

Installation service

Installation service

Together we check which IoT devices suit your equipment best. We support you with the installation and find individual solutions upon necessity.

Your contact person

Your contact person

After the training and initial onboarding, a personal contact person from Sharemac is available to you at any time – for your questions, feedback or suggestions.

Help & Support

Help & Support

You can also find answers to the most frequently asked questions in our FAQ section. We also have tutorials and explanation videos available on our Youtube channel.

This is how SAM's onboarding works

Sharemac’s top priority is to accompany you from the very beginning. After an initial meeting, we evaluate together the situation at your site: how big is your equipment fleet and how many and what type of IoT devices are needed? We prepare all this in order to install and/or integrate the necessary hardware in the next step. Installation is followed by a training and onboarding of your responsible employees. After a few weeks, we proactively ask for your feedback and user experience – this is how we built our solutions from the beginning and we firmly still believe this is the only way to further optimise them to the industry’s needs!

Preparation

Preparation

Together we determine your needs and prepare everything for the installation. This includes key data such as the number of machines and devices to be registered and how many employees and colleagues should have access to SAM.

Installation

Installation

We install the hardware on your premises in close consultation with you. The hardware transfers dynamic equipment data into SAM. For this purpose, we identify directly at the machine which IoT devices are suitable on a case-by-case basis.

SAM Workshop

SAM Workshop

We train your employees and colleagues at your site and give them an introduction to SAM. Here, tailored to the positions and functions of the respective users, the most important functions are explained step by step.

Testing

Testing

The next step is your turn: In the following weeks, you and your employees work independently with SAM. Of course, we are always available to answer your questions and guide you through SAM.

Feedback

Feedback

After the test phase, a feedback meeting takes place. What went well and what can be further optimised? Are certain functions missing? This is where user experiences are exchanged in order to draw a conclusion and implement any necessary improvements.

Conclusion

Conclusion

Finally, a concluding discussion takes place and the next steps are defined. 

Get a free demo

Get a free demo
Request a demo

The Sharemac service: How the software installation works

Read here how the installation of the SAM software works. In a few simple steps you can start using the software in your construction company. Experience the all-round Sharemac service.

Implementation of SAM in your company

Sharemac pays special attention to close cooperation and exchange during the installation of SAM. This means that an expert is always available to deal with your concerns. SAM workshop and SAM training supervision are offered as part of the Sharemac service. Get a free consultation and experience the Sharemac-Service and installation services first hand!

Hotline:
+49 421 83679700